PRIVACY POLICY

Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to HanKio’s services (the "Service"), and your choices about the collection and use of your information. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Service.

1. INFORMATION WE COLLECT

When you use any of our Service, we may receive, and collect some of your personal information or data (collectively, "Personal Data"). Some of this Personal Data is automatically generated and collected by us when you use our Service. Other Personal Data is provided to us at your option, or at our request. We collect or use your Personal Data in order to perform our contractual obligations, to comply with the law, or to protect certain vital public interests.

Below are instances of the personal data that we collect, categorized based on their type, and how they come into our possession.

(i) Information you provide us directly: We may ask for certain information when you register for a HanKio account or correspond with us (such as a username, your first and last names, birthdate, phone number, profession, physical and e-mail address). We also collect any messages you send us through the Service, and may collect information you provide in User Content you post to the Service (such as text and photos you upload). We use this information to operate, maintain, and provide the features and functionality of the Service to you, to correspond with you, and to address any issues you raise about the Service. If you don't provide your personal information to us, you may not be able to access or use our Service or your experience of using our Service may not be as enjoyable.

(ii) Information from third party sources: We sometimes work with partners in delivering our Services to you. As such, we may receive and collect Personal Data from our partners, when you use our Service through or in connection with our partners. The following are some instances of Personal Data that we may obtain from third parties that we may work with:

• Authentication partners: If you log in or otherwise obtain access to our Services through a third party service, we will receive your information from such third party service to enable your access to our Services
• Technical service partners: We may work with third party partners who provide us with technical assistance or to deliver or improve certain content or features of our Service. We may obtain information about you from these partners, which are required to resolve technical issues that you may encounter, or to deliver certain features or content.
• Payment and purchase partners: When you make a purchase on or through our Service, we may obtain payment information or other information about you from these payment or purchase partners to process and enable such purchase.
• Advertisement partners: We may receive certain information about you from our advertisement or marketing partners, such as your user preference, email address and device id, for advertising and marketing purposes.
• Other users of the Service: We may receive information about you from other users of the Service, in our course of providing customer service, or other services.

(iii) Cookies and similar tracking technologies

Cookies are usually small, encrypted text files containing information that websites transmit to your browser, when your browser loads that website. Cookies serve a variety of functions, such as remembering your device, preferences and past navigation activities, and ensuring that the ads you see are more relevant to you and your interests.

Some of these cookies are deleted once you close your browsers, others may stay on your device for a certain period of time, until you delete them.

We use cookies to enable, facilitate and enhance your use and navigation of our Services, and to help us deliver personalized Service to you. We may also employ other tracking technologies that serve similar functions and purposes, in relation to your use of our Service that are not based on web browsers.

2. Our data retention policies

We only keep your Personal Data for as long as necessary to fulfill the purposes described in this Privacy Policy, for which such Personal Data is collected. In particular, we will only retain your Personal Data where such retention is necessary for us to comply with our legal obligations, and resolve disputes.

If you close or request that we close your account, or otherwise delete our app, or request to terminate any part of the Service that we provide to you, we may retain your user information for a period of up to 90 days. This gives you an opportunity to reactivate your account with its history intact.

Upon the expiry of the aforementioned period, we will delete your Personal Data, or anonymize your Personal Data such that it no longer identifies you, subject to circumstances where we are legally required to keep such data, on grounds that have already been set out in this Policy.

3. How we keep your data safe

We are committed to protecting your Personal Data. To this end, we implement the appropriate technologies and policies, such as encryption, rigorous authentication measures, anonymization of your data where appropriate, and strict retention and deletion policies to prevent unauthorized and unintended access, use and disclosure of your Personal Data.

Do note that the protection of your Personal Data is a joint effort between you and us. We encourage you to protect your account by using a strong password, and keeping that password confidential and secure. Remember to log out once you have finished using our Service.

4. Changes to this Policy

We may make changes to this Policy from time to time. Where such changes are significant or material, we will bring such changes to your attention through a prominent notice that we consider appropriate, such as by sending you an email or in-app notification.

5. Contact us

For any questions or assistance with the content or implementation of this Privacy Policy, you may contact us at info@hankio.com.